Category Archives: Amazon Feedback Management

Requesting Amazon Feedback Request ‘Like This’ Can Get You In Trouble

Thomas Posted On - July 28, 2016

Amazon feedback request
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Receiving feedback in Amazon is critical for sellers to enhance their dependability and discoverability in the short and long run. However, it is a fact taken well for granted that not all buyers like posting reviews till the time there is something negative about the seller services to narrate. This makes it imperative in the part of the sellers to encourage and generate a list of positive reviews in order to keep their rating up. On many occasions though it has been seen that sellers often bend rules while generating positive seller feedback Amazon. Most of these attempts bring nothing but trouble for the latter.

Here are some examples of these off-rule techniques that are best when avoided…

Posting your own review – You think, ‘who has time to spot a fake’? Amazon does. Science and technology has advanced way beyond the grasp of general populace and there are means that specialists can use to identify fake feedbacks. Amazon engages these specialists in the form of professionals as well as high end softwares solutions that are run from time to time. Some of the very common signs that fake reviews pulsate with are…

  • Usage of the same language over and over again in every feedback,
  • generating hundreds of feedbacks within a week’s time (which is not possible for Amazon Vine users as well),
  • getting astonishingly inflated reviews in comparison with products actually sold; and many more
  • All this indicates inauthentic review generation attempts and Amazon delves into the matter with due seriousness. If fowl play is identified, the sellers are blocked from the platform and suspended without a second thought.

    Using gift cards to get good reviews – This is perhaps the most illegitimate way to get a few good words and Amazon feedback requests could not ever get any cheesier than this. Tempting the buyer with gift cards to change their opinion about poor services or poor quality product is an offence in Amazon which is dealt with suspensions. At the same time, bullying the buyer to post a good feedback is also considered an equal offense.

    More often than not, using the right Amazon feedback request templates can be more than just enough to increase good reviews in favor of the seller. There are a number of different options that sellers can choose from, each of which encourages the buyers in a very positive manner to share their good / above average purchase experience.

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    Silliest Ways Sellers Have Actually Tried For Removing Negative Reviews On Amazon

    Stephen Posted On - July 11, 2016

    Amazon feedback
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    No seller likes receiving negative reviews on their performance in Amazon, whether justified or otherwise. This is for the simple reason that negative feedback and that too those that pour in almost continuously usually claw away on their image as a good seller while compromising on sale many times over. So, the first thing that sellers attempt on facing such difficult situations is to remove negative feedback Amazon by hook or by crook. Here are some of the silliest techniques that sellers have actually tried in order to remove negative feedback Amazon, some of which have carried them to the doors of suspension…

    Tempt the buyer to write a good review –

    This is usually achieved by compensating the unhappy buyer with an attractive gift coupon while asking the same to post a good review on behalf of the seller. In very simple terms, this act is considered illegitimate in Amazon. You can encourage a better review by improving your services in organic ways, but temptation is always the devils card.

    Pretend it never happened –

    Ignoring your issues does not mean that they don’t exist. Most of the times, many sellers believe that a single negative among a sea of positives may not make a difference. The truth is, it does. Among hundreds of prospective buyers of the product, there will be a certain percentage that will take the review into consideration and refrain from making their purchase. If that happens, Amazon will take note sooner or later.

    Shame the reviewer for being inaccurate –

    Humiliating the reviewer to an extent that he / she is pushed to take it back is the ‘art of Trolls’. If you become a seller troll, be assured that Amazon will show you the door with least regrets. Basically, it does not matter who is right; Amazon will still take the buyer’s side and expect you as a seller, to behave.

    The best way to approach is to fall back on the Amazon feedback removal request template. All you need to do is be convincing about why the feedback is not authentic or justified and the seller support will take care of the rest. However, it is necessary to know that it does not happen all the time.

    Using Amazon feedback management solutions is also a very good idea. To address infinite queries that usually arise out of these solutions, they are neither inauthentic or generate fake reviews. Choosing the right solutions though, is very important at all times.

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