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Managed Service

Benefit from the ease, convenience and expertise of our Professional Marketplace service team

What better way to expand your online selling foray than using Channel Sale's professional management team? We have a team of trained professionals who understand the nuances of online sales, understand the workings of multiple marketplaces and are expert at devising and implementing strategies to multiply your sales responses. Channel Sale has direct pre-configured product feed integrations with the marketplaces Amazon, eBay, Sears, Rakuten, Best Buy, Newegg, Overstock, Wayfair, Houzz, Wish, Bonanza via delivery methods API-XML and FTP.

Our retail sales support services include – Inventory Management, Post-Sale management, Reporting and Profitability Management.

The Channel Sale platform will perform the following tasks:

  1. Automate your product data import and submitting feeds to marketplaces, comparison shopping engines and affiliate networks, based out of one centralized spreadsheet file or a shopping cart. Feel free to send us a small sample of your product data feed file in any of the following formats: .csv, .txt, .xls or alternatively, you can use the attached Channel Sale Inventory Template to fill in your product data, which is ready to go on all shopping channels.
  2. Accurate mapping of product listings to each shopping channel’s unique product categories
  3. Synchronizing the data: Real time Inventory Management – If a product is sold on one marketplace, the updated quantity will reflect on all other marketplaces, so you never over-sell or under-sell.
  4. Centralized Multi-Marketplace Order Fulfillment management & Shipping Tracking updates
  5. In-depth performance analysis and reports, indicating both macro and micro level views of SKU conversions across all the channels.

During your journey with Channel Sale, the following steps are taken right from when you sign up till after you go-live with your products as we provide dedicated support at all times:

  • Channel Sale Feed Import setup (Catalog & Inventory file)
  • Marketplace and comparison shopping engine (CSE) accounts secondary access setup
  • Category mappings approval
  • Marketplace Sample Listings / CSE Feed files
  • Live Demo Meeting
  • Troubleshoot errors (Marketplace Sample Listings / CSE Feed files)
  • Client confirmation for feed import into Channel Sale & Marketplace sample listings are updating on live
  • Listing optimizations (check for unpopulated fields on Marketplace / CSE)
  • Business rules setup (stock / exclude product filters, merge fields, profitability based rules)
  • Marketplace sample listings / CSE feed file client approval
  • Live Demo meet for account transition
  • 'Go-Live' date
  • Validation Report 1
  • Live demo meet
  • Validation Report 2
  • Telephonic meet
  • Validation Report 3
  • Telephonic meet
  • Ongoing managed support
Channel sales Management Solutions

To know more, or speak to one of our Client Service Executives, reach us on phone +1-866-709-9495 or email info@channelsale.com